F A Q

Find answers to the frequently asked questions!

Entry

Where is the entrance?

Just off of Greenway Avenue, Walthamstow. The postcode is E17 3QN.

Who can go to the event?

Anyone. 12 and under go free. All under 16's must be accompanied by a responsible person over 18.

Can I leave the event and come back?

Yes. Just show your wristband/stamp to the stewards.

What times do the gates open?

Gates open at midday on both days.


Age Restricted & Prohibited Items

Can I bring alcohol or drinks into the event?

Only water in sealed bottles or baby milk. No other drinks are allowed into the event.

Do I need ID for alcohol?

Yes, all bars will require ID if you look under 25 years old. There is no automatic right to be served.

What ID do you accept?

Any of the following: UK/EU Passport (photocopies not accepted), photocard driving licence issued by the DVLA, Citizen Card, Validate_UK, PASS card or Military ID.

What items are prohibited?

Aerosols, alcohol, drugs, legal highs, laser equipment, open bottles (not including baby bottles), liquids over 500ml, glass, gas canisters, animals (with the exception of Assistance Dogs), any sort of camping equipment, any goods for unauthorised trading, fireworks or flares (including sparklers), BBQs, and any items which may reasonably be considered for use as a weapon or cause harm.


Tickets

I didn't recieve my E-Ticket

Please contact us and we can check the email address and re-send.

Are tickets available on the door?

Limited tickets will be available on the door, at an increased price.

Can I camp overnight?

Sorry no camping is available at this event.


Travel

Is there parking on site?

There is limited public parking available, which is reserved for Disabled Blue Badge holders. We encourage you to walk, cycle or take public transport to the event.

What are the nearest stations?

The nearest underground station is Walthamstow Central on Victoria Line, which is a 10 minute walk away. Wood Street Station is only 2 minutes walk and is on the Chingford-London Liverpool Street London Overground line.

Is there anywhere to chain my bike?

Yes, but all items are left at the owners responsibility.


Accessibility

I have a Disabled Blue Badge, can I park at the event?

Yes we have very limited parking available on site. You will need your badge with you to enable you to park.

Is the venue wheelchair friendly?

Yes, however please bare in mind the main part of the event is held outside on a field.

Can I get a Personal Assitant/Carer's ticket?

Yes, please contact us 48 hours in advance of the event to arrange this.


Facilities

Are there toilets on site?

Yes. There are Male, Female, Disabled & Baby Changing facilities available.

Where are the baby changing facilities?

They are located within the Female toilets within the main building.


Safety & Security

Will my bag be checked?

Yes. Please check the Restricted Items list to avoid embarrasment at the gate.

What if I refuse to have my bag checked?

Bag search is a condition of entry, refusal will lead to door staff refusing entry. Tickets will not be refunded.

What happens if I am found with Restricted Items?

Anything that is not illegal you can handover to our door staff. Illegal items will lead to the police being called and you escorted off the event site.

Is there CCTV at the event?

Yes. The whole site is covered by CCTV for the purposes of safety & security and prosecution of offenders.

What happens if I am injured?

We have trained First Aid medical staff on site. Please go to the First Aid point or seek assistance from a steward.